Give Feedback
Building a Feedback Culture (Not Just Moments)
A feedback culture isn’t something you announce. It’s something people experience — in meetings, in one-on-ones, in how honest answers get received.
Steele Prather
I've spent 15+ years in banking and credit operations — product management, workflow design, team development, the whole ops stack. I write here when I have something worth saying. If something I've written has been useful, I'd like to hear about it.
Give Feedback
How to Give Feedback That Actually Lands
Most managers give feedback. The person nods. Nothing changes. Here’s why feedback doesn’t land — and how to fix it.
Performance Review
What to Do When an Employee Is Surprised by Their Review
When an employee is blindsided by their review, the problem started months ago. Here's how to handle the room — and how to not repeat the cycle.
Performance Review
Why Performance Reviews Fail (And How Managers Actually Fix Them)
Performance reviews fail because managers skip the real work all year. Here's what ongoing feedback actually looks like — and how to fix the cycle before it breaks.
Performance Review
How to Write a Performance Review in 30 Minutes
If writing a performance review feels hard, that's a signal. Here's the process for managers who've done the work all year and just need to document it.
Performance Review
How to Give Feedback That Sticks
Most feedback slides off because it's not connected to what the person actually cares about. Here's how to give feedback that lands and changes behavior.
Performance Review
How to Tell If Someone Is In the Wrong Role
Role misfit is easier to fix early. Here's what to watch for in the first 60 days — and how to have the conversation before it becomes a crisis.
Performance Review
The One-on-One Isn't a Status Update
If your one-on-ones have become status dumps, something's broken. Here's what they should actually be — and how to reset them.